Tell me about a complex situation which you have had to analyze and assess.
2) 当你面对一个有矛盾冲突的问题时，你会怎么做？
When you have been faced with conflicting information about a problem, what have you done?
3) 请列举一个你在工作中面对一种微妙而又困难的局面时，能够成功地保持客观的分析能力的例子。
Tell me about an occasion where you successfully maintained your objectivity in addressing a sensitive and difficult situation at work.
2．市场敏感度：
1) 请给出一个你满足消费者或客户需求变化的例子。
Tell me about a time when you have addressed a change in consumers’ or customers’ needs.
2) 你最近的一次创新活动是什么？
What is the most recent initiative you have involved?
3) 是否曾经将一些想法或实践方法从外部世界中带入到你的工作或学习中去？
What ideas or practices have you brought into your work/ study from the external world?
3．创造力：
1) 请给出一个你用创造性的方案解决企业问题的例子。
Tell me about creative solutions to business problems that you have come up with.
2) 请描述一下你最近创新或新开发的事物。
Describe a recent innovation or new development that you have introduced.
3) 是否可以给出一个你提供给其他同事的不同的方式方法或看待问题的角度的例子？
Can you give me an example of when you had a different approach or business perspective to your colleagues?
4．清晰的目的性：
1) 请给出一个你成功地解决一件非常复杂的工作的事例，并说明你是如何确定哪些工作需要完成的。
Tell me about a time when you successfully tacked complex work issue and how you worked out what needed to be done.
2) 什么时候你处理过一个在最终期限前你无法完成的项目？
When have you worked on a project where the deadline couldn’t be met?
3) 请给出一个你必须在同一时间完成很多项任务的事例。
Tell me about a time when you have had to manage a large number of activities at the same time.
5．学习能力：
1) 请给出一个最近你从别人的错误中有所学习的例子。
Tell me about the last time you learned from someone else’s mistake.
2) 请给出一个最近你从事的项目或任务的例子，在该项目或任务中，（最起码刚开始）的表现不尽人意。
Please describe a recent task or project in which, at least initially, your performance was less than satisfactory.
3) 你认为你最需要的专业发展的方面是什么？
What do you believe are the areas in which you require the most professional development?
6．结构化的思维能力：
1) 某快速消费品公司最近遇到了利润下降的问题，请你分析一下可能的原因。
The profit of a FMCG company decreases recently. Please analyze possible reasons of the profit decrease.
2) 某美国地铁公司希望投资中国地铁，希望五年可收回投资，请你做一个可行性分析。
A certain US based Subway Company planed to invest on Subway of China, and they hope the investment can be returned in five years. Please conduct a feasibility analysis.
二．人际交往能力：
1．领导能力：
1) 请给出一个你必须展示你的领导能力的例子。
Tell me of an occasion where you had to demonstrate business leadership.
2) 什么情况下，你会不得不出面对职责进行进一步的界定或解决团队的问题，以保持绩效水平？
When have you had to intervene to clarify roles or resolve team issues to obtain performance ?
3) 你怎样运用目标和目的来驱动团队达到卓越的绩效？
How have you used targets or goals to drive outstanding performance?
2．沟通影响力：
1) 请给出一个最近你培训和指导他人的例子。
Tell me of a recent occasion when you contributed to the training or education of another person.
2) 你具备哪些辅导或给予他人反馈的经验？
What experience in coaching and giving feedback have you had ?
3) 你为下属创造过什么样的学习或发展机会？
What development or learning opportunities have you created ?
3．团队合作能力：
1) 在与你最为亲密的同事相处时，为了确保团队目标能够完成，你在其中扮演什么角色？
Amongst your immediate colleagues , what part do you play in ensuring that the team meets its objectives ?
2) 请给出一个你在非常有效的团队内工作的例子。
Tell me about a time when you worked in a really effective team.
3) 什么时候你的目标和你的团队的目标不是很吻合？
When have your objectives been at odds with those of the team?
4．客户服务能力
1) 请给出一个你主动了解客户需求，从而提供服务并获得认可的例子。
Give me a case that you proactively worked out customers’ needs and your service finally gained customers’ recognition.
2) 请给出一个你虽然遇到困难但仍然有效为客户解决问题的事例。
Tell me about a case that you effectively solved customers’ problem although you met difficulties when solving the problem.
三．工作态度：
1．开拓能力：
1) 请给出一个你面对非常具有挑战性的目标，但是仍然通过个人的努力最终达成目标的例子。
Give me a case that you got a very challenging target and you finally achieved the target through your hard work.
2) 请给出一个你改进现有工作方法或流程的事例。
Tell me about a case that you improved the current work process.
2．诚信正直：
1) 请给出一个你坚持你认为正确的事情的例子。
Tell me about a time when you stood up for what you believed was the right thing to do .
2) 你是怎样理解职业道德标准的？
What do you understand by business ethics?
3) 你是否在某种情况下有理由挑战你的老板，甚至老板的老板？
Have you ever had course to challenge your bosses or bosses’ boss?
3．职业化的行为：
1) 请给出一个你与客户发生冲突的例子，你是如何处理的？
Tell a case that you have conflicts with clients, how did you deal with it?
2) 请给出一个你认为你的客户或同事的想法不值一提的例子。
Please describe an example that you feel that your colleagues or clients’ thinking doesn’t make any sense.
3) 在什么情况下，你会愿意改变你的想法？
In what kind of situation will you decide to change your mind?
4．高效的工作能力：
1) 如果某件事情预计需要三天的时间，而其实只需要一天就能完成，你会如何处理？
What arrangement will you make if you have 3 days to do something while you only need 1 day to complete it?
2) 请给出一个你管理项目的例子。
Please describe an example that you manage a project.
5．计划与自我管理能力：
1) 请给出一个你同时面临几项工作，但经过合理规划最终有效完成的事例。
Tell me about a case that you handled several projects in the same time but you successfully completed all your work through effective planning.
2) 你在工作中拥有哪些资源？你怎样合理规划利用这些资源？
What kind of resources do you have in your work? How do you effectively plan and utilize these resources?
6．充满工作激情：
1) 请给出一个最近你运用创新的方法来改善工作绩效的事例。
Tell me about your recent initiatives to improve work results.
2) 你在工作中遇到过什么样的挫折？
What have you faced a major setback in your work?
3) 你上一次在工作中进行的一个权衡利弊后冒的风险是什么？
What was the last calculated risk you took at work?